Beginning in 2009, Ryan White Program grantees and service providers started using a new data reporting system to report information on their programs and the clients they serve to the HIV/AIDS Bureau.
The Ryan White HIV/AIDS Program Services Report, or the RSR for short, is comprised of:
Report Content or Submission Questions:
Ryan White Data Support addresses content- and submission-related questions regarding data content, policy, and guidance. For example:
Toll Free Help Line: 1 (888) 640-9356
Hours: Monday- Friday 9am - 5:30pm Eastern Time
Fax: (703) 312-5230
Note: When calling the toll-free help line, please provide your Grantee-of-Record name to the TA Specialist. When submitting a request via e-mail, be sure to include your Grantee-of Record name and your position within the organization in the message text.
Web Technical Support:
The HRSA Call Center (HCC) addresses RSR software-related questions including:
Toll Free Help Line: 1 (877) 464-4772 or 1 (877) GO4-HRSA
Hours: Monday - Friday 9:00 to 5:30 PM Eastern Time
Grantee Infrastructure Development:
The TARGET Center (Cicatelli/Mission/Abt) addresses advanced questions related to:
Obtain a TA request form at: careacttarget.org/rsr.asp
Questions related to program guidance, such as funding or grant-related questions, should be addressed to the HAB Project Officer appropriate to your project(s).
2014 RSR Timeline. Listing of key reporting dates for the 2014 annual RSR submission.
2013 RSR Instruction Manual (PDF - 1.38 MB) Revised 7/15/2013
Required Data Elements for the Client Report (PDF - 81 KB) Revised 01/28/11
Sample Grantee Report (PDF - 40 KB)
Sample Service Provider Report (PDF - 4 MB)